1. What information do you collect?
We collect information from you when you send a contact form, purchase a product or service, comment on the blog or subscribe to a newsletter. Your information will not be shared with any 3rd party. Any information we hold is held securely.
2. What do we use your information for?
Any of the information collected from you may be used in one of the following ways:
To improve our service to you through The Healthy Gut (referred to as THG from henceforward) site: We continually strive to improve this site’s offerings, ensuring that it is useful, based on the information and feedback we receive from you.
To personalise your experience: Your information helps us to better respond to your individual needs.
To improve customer service: By using your customer service requests and support needs to tailor THG to ensure a good customer experience on our site.
To process transactions:Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a promotion, competition, survey or other site feature.
To send regular emails regarding THG, these will cover general information, promotions, surveys, competitions. The email you provide will only be used to send you information as listed above and updates relating to your order, service, membership or query.
Unsubscribe: If at any time you would like to unsubscribe from receiving future emails from THG there is an unsubscribe link at the bottom of every email we send. Please click on the link to unsubscribe and you will automatically be unsubscribed from that list.
3. How do we protect your information?
At THG we use a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. We offer the use of a secure server, Paypal, for making any purchases from THG, which ensures that we do not have any visibility of your payment method or details thereof. We use ActiveCampaign for our email campaigns. ActiveCampaign distribution lists are stored on a secure ActiveCampaign server utilising encryption software to protect your personal details. We use Active Campaign on our site, any information shared with Active Campaign by THG will be stored securely and will not be shared with any additional 3rd parties.
4. Will any information be disclosed to outside/third parties?
THG will not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating and administering this website, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
5. Third party links
At the discretion of THG, we may, from time to time include or offer third party products or services on this website. Those third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of those linked sites. Nonetheless THG will always seek to protect the integrity of this site and we welcome any feedback about these sites.
6. California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore do not and will not, distribute your personal information to outside parties without your consent.
7. Children’s Online Privacy Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We state in our Terms and Conditions that the use of this site is only for those 18 years and older, unless they have the express permission of an adult, when they must be a minimum of 13 years old. We do not collect information from anyone under 13 years of age. THG Site and Services are all directed to people older than 13 years old or older.
9. Your consent